The steps to restore your HeartBeat subscription depend on where you originally made the purchase.
HeartBeat subscriptions can be purchased through the Apple App Store or Google Play Store. You can restore your purchase directly from the app without signing in with an email address.
How to restore your purchase
Open HeartBeat.
Go to your Profile.
Open Settings.
Tap Restore Purchase.
Wait for HeartBeat to check your subscription.
Once the purchase is verified, your Premium access should be restored.
HeartBeat automatically checks for active subscriptions linked to your Apple Account or Google account.
Make sure that:
You are signed in with the same Apple Account or Google account used to make the purchase.
Your subscription is still active.
You have a stable internet connection.
My subscription is still not restored
If you have followed the steps above but Premium access is still unavailable, contact our support team at [email protected].
Please include your current User ID, along with any relevant screenshots or error messages.